Frequently Asked Questions

Answers to common questions about Cirex Secure Vault, setup, and safety practices.

The wallet is designed to store sensitive information entirely offline. This prevents remote access or cyber attacks from compromising your data. Offline storage is one of the most effective security measures available.

Yes, the wallet includes secure recovery options. By using your backup credentials stored in a safe location, you can restore access to your data quickly. Regular backups are recommended to ensure uninterrupted protection.

Absolutely. The Cirex Secure Vault features a user-friendly interface with step-by-step instructions. Even users with no prior experience in digital security can set up and operate it safely.

Unlike software-only solutions, the hardware wallet keeps sensitive information offline. This reduces the risk of malware, phishing, and other online threats. The device combines strong encryption with physical security for maximum protection.

While the wallet is designed for individual use, it can support multiple profiles with separate access codes. Each profile maintains its own secure environment, ensuring that data remains private and controlled.

Reach Cirex Wallet AG

Have questions or need support?
Contact us anytime, and our team will provide the guidance and assistance you need to manage your digital security confidently.
Phone

+16463406039

Address

1127 Liberty Ave, Brooklyn, NY 11208, USA

© Cirex Wallet AG 2025 - All Rights Reserved


Cirex Wallet AG, a company duly incorporated and registered in Germany, is authorised and licensed as a Crypto-Asset Service Provider (“CASP”) under the European Union’s Markets in Crypto-Assets Regulation (“MiCA”) (Licence No. CR839271L8P4NK35JWR46). The Company, represented by its Director Sebastián Alejandro Paredes, further confirms that it fully complies with the applicable crypto-asset regulatory frameworks of Israel, including registration with the Israel Securities Authority (“ISA”) and the Capital Markets, Insurance and Savings Authority (“CMISA”); the Crypto Asset Module of the Central Bank of Bahrain (“CBB CAM”); and the Virtual Assets Regulatory Authority (“VARA”) in Dubai, United Arab Emirates.